How-to · USE · USE.6

Email AI can draft — you still own the To line and Send

Use Outlook/Gmail AI for reply drafts and tone, but verify recipients, attachments, and facts before Send — never auto-send client or HR mail.

Open your notes (or Outlook/Gmail AI, if you have it). Write a 5-item pre-send checklist: (1) recipients (2) right attachment (3) no invented facts (4) tone check (5) human Send. Mark which one you skip most often. You're done with one rule, 12 words or less, that you'll enforce this week.

Worked example

Copilot in Outlook and Gemini in Gmail both write fluent replies. But fluent isn't the same as correct, and correct isn't the same as authorized. The pattern: let the tool draft, and you own the To/Cc line, the attachments, and the Send click. Strip client secrets from the prompt if you're on a personal account. Capability is not permission to send.

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