Pick one team AI use. Define its outcome metric (time saved per instance, drafts used, errors caught) and measure one week's worth. You're done when you have a number — even a rough one — that isn't 'active users'.
How-to · ORG · ORG.3
Measure outcomes, not logins
AI adoption metrics that matter count verified work shipped (hours saved, drafts used, errors caught), not seat activations.
Worked example
Every vendor dashboard counts logins; none of them count value. The metrics that matter: hours saved on named tasks, AI drafts that shipped after review, errors caught before send. If you can't name the outcome, you're measuring enthusiasm.